This Privacy Policy describes how www.luneandwild.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.
We do not collect any Personal Information from you when you use the Services unless you provide us with the Personal Information voluntarily.
We will also request your child's age for the purpose of tailoring their meal plan to their requirements.
When do we collect information?
We collect information from you when you register on our site, place an order or enter information on our site.
Who do we share data with?
We only share data with our processor Shopify + our Subscription service provider Paywhirl We use Shopify to power our online store. You can read more about how they use your Personal Information here: https://www.shopify.com/legal/privacy.
https://www.paywhirl.com/privacy-policy
What Personal Information is collected?
Your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Why do we collect Personal Information?
to provide product to you to fulfill our service of delivering your baby meals, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Children
We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact us, using the details below, to have the data removed and terminate the child’s account.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a , search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
If you do not wish to use cookies
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If users disable cookies in their browser: If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
We will be happy to take your order over email or on the phone if you would like to place an order offline. orders@luneandwild.co.uk or call Lara +44 (0)7983220520
Data Retention
We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfil our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at using the details below. We will respond to your request within 21 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
On request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us using the details below.
You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by contacting us using the details below. We will respond to your request promptly within a reasonable time frame.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them. In accordance with CAN-SPAM we agree to the following: If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.
Price Policy Changes
Our policy may change from time to time as we are a new + growing business, for any further questions regarding our Privacy Policy please contact us lara@luneandwild.co.uk
